Privacy Policy

Perfecto Detailing, a trade name of Perfecto Solutions LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

1. Information We Collect

When you request a quote or book a service, we collect the following information:

• Full name
• Phone number
• Email address
• Vehicle year, make, and model
• Service address
• Notes or special requests you provide

We may also collect payment information (processed securely through Stripe) and device/browser data automatically when you visit our website.

2. How We Use Your Information

Your information is used solely to provide and manage our detailing services, including:

• Scheduling and confirming your appointment
• Sending appointment reminders and follow-ups
• Processing your deposit payment
• Responding to your inquiries
• Sending promotional offers (with your consent)

We do not use your information for any purpose beyond communicating with you about your services with Perfecto Detailing.

3. SMS Text Message Communications

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Customers who check the SMS consent checkbox(es) on our booking form opt in to receive text messages from Perfecto Detailing. Consent is not a condition of purchase. These messages may include:

• Appointment confirmations and reminders
• Service follow-ups and satisfaction requests
• Promotional offers and seasonal deals

4. Email Communications

By providing your email address, you consent to receive emails from Perfecto Detailing regarding your inquiry, appointment, and promotional offers. You may opt out of promotional emails at any time by contacting us at info@perfectodetailingaz.com.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your data may be shared only with trusted service providers who assist us in operating our business (such as Stripe for payment processing), and only to the extent necessary to deliver your services. These providers are contractually obligated to protect your information.

6. Data Security

We take reasonable precautions to protect your personal information. All data is stored securely and access is limited to authorized personnel only. Payment data is handled exclusively by Stripe and is never stored on our systems.

7. Cookies & Tracking

Perfecto Detailing uses standard web analytics tools that may collect anonymized data such as page views, device type, and general location. This data is used solely to improve our website experience. We do not use tracking cookies for advertising or retargeting purposes. We do not sell or share this data with third parties.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at info@perfectodetailingaz.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Related Policies

Please also review our Terms of Service, which govern your use of our services and SMS program.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: